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20% Increase in Sales for Roadtrac Stores by Using Modisoft Insights… But How?

20% Increase in Sales for Roadtrac Stores by Using Modisoft Insights… But How?
BlogCustomer Success StoriesCustomer Spotlight

We recently had the opportunity to visit one of our customers, Zain Sunesara, Managing Partner of Roadtrac. Zain's store is a great example of how Modisoft can help businesses of all sizes succeed.

RoadTrac is a rapidly expanding and premium convenience store brand that offers a wide variety of products, including snacks, drinks, frozen foods, and a deli. Zain has been using Modisoft for the past ten years to manage his business, and he's very happy with the results.

As the Roadtrac team was expanding to different locations, keeping up with all locations was
challenging for them. That's where they started using the Multi-Location Management feature, which helped them take control of all locations under one roof.

Multi-Location Management is a simple yet effective feature, that is a part of Modisoft Insights that allows customers to manage multiple store regions and locations with a universal price book that organizes everything all into one place. This includes different price updates across all stores, instant inventory items and pricing update features, and real-time transaction reporting, ensuring seamless processes and effective business decisions.

"Modisoft is an easy to use and efficient application that we use at all of our locations," Zain said. "It allows me to see all parts of my business under one roof, whether that's fuel invoices, checking, inventory or checking our lottery sales."

Zain Sunesara, Managing Partner of RoadTrac, standing in-store, sharing his experience
using Modisoft for multi-location management.
Candy aisle shelving at a RoadTrac convenience store, showcasing inventory Modisoft
helps manage across multiple locations.

Zain also mentioned that Modisoft has helped him to optimize his sales in certain departments by up to 20%. This is because Modisoft provides businesses with the insights they need to make informed decisions about their inventory, pricing, and marketing strategies.

"Our goal here at RoadTrac is to focus on finding growth and optimization within our operations," Zain said. "With the ability to run numerous financial reports on Modisoft, it really makes our jobs a lot easier in order to find which department and which areas that we need to excel in."

With the Live Sales feature, customers can view real-time insights, monitor sales as they happen from a phone or PC, and gain immediate access to traction data, customer interactions, and inventory updates. With this invaluable tool, customers can make data-driven decisions, ensuring smooth business operations and profitability.

Chip and snack aisle at a RoadTrac convenience store, reflecting inventory managed
through Modisoft's POS system.

n addition to helping Roadtrac to optimize their sales, Modisoft also helped them improve their
efficiency and profitability through inventory management features. Uploading invoices, maintaining & monitoring inventory, automated new order creation for vendor to identifying trending items, All within one system.

While finding ways to make operations smooth and seamless, Roadtrac was also finding ways to make customers come back for more with a simple and effective loyalty program. Primarily, the company utilizes Cartzie App by Modisoft for streamline sign in and reward redemption process for both Customer and roadtrac.

Since manual reward process were hectic and lengthy, road trac used Cartzie app to allow customers to accumulate points on purchases and easily redeem rewards for future orders within the app. Furthermore, road trac could create centralized loyalty interactions with customer. This feature helped them strengthen customer relations, build a loyal customer base and boost your sales.

Modisoft's customer relationship management (CRM) features can also help businesses to improve their customer service and loyalty. By tracking customer interactions and preferences, Modisoft can help businesses to provide their customers with a more personalized experience.

With Modisoft, Roadtrac has not just evolved; it's redefined the way they operate, delivering innovation through Multi-location Management, real-time insights with Live Sales, efficient inventory Management, and elevated loyalty via Cartzie App. Overall, Modisoft is a valuable tool that can help businesses of all sizes to improve their performance and achieve their goals

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